Frequently Asked Questions
Got a question? We've got answers. If you can't find what you're looking for, feel free to reach out and we'll be happy to help.
Sizing
How do I find my size?
Our tees, hoodies, and hats run true to size. If you're between sizes, we recommend sizing up for a relaxed, comfortable fit. Full measurements are available on each product page.
Will my item shrink after washing?
Minor shrinkage may occur after the first wash. To keep your garment looking its best, wash in cold water and avoid high heat when drying.
What if my size doesn't fit?
No problem — we offer exchanges within 30 days of delivery. See our Returns & Exchanges section below for full details.
Shipping
How long will it take to receive my order?
Most items are made to order, so please allow 3–5 business days for production before your order ships. Standard shipping typically takes an additional 5–7 business days.
Do you offer expedited shipping?
Expedited shipping options are available at checkout for an additional fee, where available.
How can I track my order?
Once your order ships, you'll receive a confirmation email with a tracking number so you can follow its journey to your door.
Returns & Exchanges
What is your return policy?
We accept returns within 30 days of delivery on unworn, unused items in their original condition.
Are all items eligible for return?
Custom and made-to-order 3D-printed pieces are final sale and cannot be returned or exchanged, since each one is produced specifically for your order.
How do I start a return or exchange?
Contact us with your order number and we'll walk you through the process.
Order & Payment
What payment methods do you accept?
We accept all major credit cards and other secure payment methods available at checkout.
Can I change or cancel my order after placing it?
Since many items are made to order, please contact us as soon as possible if you need to make changes — we'll do our best to accommodate your request before production begins.
Is my payment information secure?
Yes. All transactions are processed through a secure, encrypted checkout.
Product Care
How should I care for my 3D-printed items?
Wipe with a dry or slightly damp cloth. Avoid direct sunlight and high heat, which can cause warping over time.
How should I wash my apparel?
Machine wash cold and hang to dry for the best results and longest-lasting print quality.